Terms and Conditions

Practice Management 360 LLC Last Updated: August 2026

Before You Skip to the Bottom

Most Terms and Conditions pages are written to be ignored — dense legal filler nobody reads until there’s a dispute. Ours is written to actually be read, because how we work with practices (packages, à la carte services, a percentage-based billing model) is different enough from a typical vendor that generic terms wouldn’t accurately describe our relationship with you. Below is a clear account of how engagements work, what’s expected on both sides, and where the boundaries sit.

Who This Applies To

These Terms govern your use of the Practice Management 360 LLC (“PM360,” “we,” “us,” “our”) website, and your engagement of any services we provide — including legal setup and compliance support, insurance credentialing, medical billing and coding, denial management/AR collections, patient scheduling systems, website design and branding, and social media/patient access growth services.

By using our website, requesting a consultation, or engaging our services, you agree to these Terms. If you’re engaging us on behalf of a practice, hospital, or organization, you’re confirming you have the authority to bind that entity to these Terms.

Our Services Are Not One-Size-Fits-All — and Neither Are These Terms

We offer three ways to work with us, and each carries slightly different expectations:

Packaged Services (Small Clinic, Medium Practice, Large Hospital tiers) Scope, deliverables, and pricing are defined in a written proposal or service agreement before work begins. The package price listed on our site is a starting point, not a final quote — actual scope is confirmed after your discovery call.

À La Carte Services Individual services are scoped and priced independently. Engaging one service does not obligate you to any other service, package, or ongoing commitment beyond what’s defined in that specific agreement.

Medical Billing and Coding This service operates on a flat 4% of collections fee, applied uniformly regardless of practice size. This is usage-based, not a flat monthly or one-time fee — your fee scales directly with what we collect on your behalf. No hidden tiers or additional percentage add-ons apply on top of this rate.

Payment Terms

• One-time and monthly package pricing is due per the schedule outlined in your signed service agreement
• Medical Billing fees (4% of collections) are calculated and invoiced based on actual amounts collected during the applicable billing cycle
• Late payments may result in pause of active services until the account is brought current
• All fees are quoted in USD unless otherwise specified in writing

What We’re Responsible For

• Delivering the services defined in your specific engagement, in a professional and timely manner
• Maintaining HIPAA-compliant safeguards for any Protected Health Information (PHI) handled as part of billing, coding, or scheduling services, under a signed Business Associate Agreement (BAA) where applicable
• Communicating proactively about scope changes, delays, or issues affecting your engagement

What We’re Not Responsible For

• Outcomes that depend on third parties outside our control — including but not limited to payer decisions, licensing board timelines, or platform/hosting outages beyond our engagement scope
• Credentialing or licensing approval timelines set by external payers, state boards, or regulatory bodies — we manage the process and advocate on your behalf, but approval authority rests with those third parties
• Losses arising from inaccurate, incomplete, or delayed information provided by your practice that affects our ability to deliver services (e.g., missing provider documentation, incorrect billing data)

Client Responsibilities

• Providing accurate, complete, and timely information needed to perform contracted services
• Reviewing and approving deliverables (websites, credentialing submissions, billing reports, etc.) within a reasonable timeframe
• Maintaining any licenses, provider credentials, or legal standing required for your practice to operate, independent of our support services
• Notifying us promptly of any changes to practice ownership, structure, or providers that may affect active services

Confidentiality and Data Use

Any practice, patient, financial, or business information shared with us in the course of an engagement is treated as confidential and used solely to deliver the contracted services. Handling of Protected Health Information is further governed by our Privacy Policy and, where applicable, a signed Business Associate Agreement — not by these Terms alone.

Service Cancellation and Termination

• Package and à la carte agreements may be canceled per the notice period defined in your specific service agreement
• Medical Billing engagements require written notice to allow for proper transition of active claims and collections in progress
• We reserve the right to pause or terminate services for non-payment, or for provision of materially false information affecting compliance or billing accuracy
• Termination does not waive fees already earned for work completed or collections already processed prior to the termination date

Limitation of Liability

To the fullest extent permitted by law, PM360’s liability for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost revenue or lost patients, except where such limitation is not permitted by applicable law.

Changes to These Terms

We may update these Terms as our services evolve. Material changes affecting active clients will be communicated directly, not just posted silently on this page.

Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles, unless superseded by the terms of a specific signed service agreement.

Questions

Email: hello@practicemanagement360.com Phone: (702) 605-3854 Mail: 3909 S Maryland Pkwy Ste 314 #403, Las Vegas, NV 89119